Testimonials

I cannot express how satisfied my family and I are with the new roof and gutters!

First off, the final price was below what we expected.  Secondly, your crew is top notch.  The communication was excellent and these guys know how to bust their asses and do a superb job.  I shall recommend Dunlap Roofing without a second thought.

We knew we made the right choice.  Your company was the only one that we called for an estimate.  Besides the radio commercials, your website and word of mouth sold me.

I’ve never really had a new roof let alone gutters.  My grandparents bought this place in 1947.  After their passing and some greedy family members, the once 200 acres is down to 6.69 acres and I am beyond proud of what my wife and I own.  We work hard for everything we have.  I mention this simply because my pride has increased because of the addition of the roof and gutters that your company has provided for more than what we consider reasonable.  Neighbors have already commented on it’s looks and I make sure they know it was Dunlap Roofing.

A huge thank you from my wife Kristy, my daughter Keely, my sons Bryce & Jeremy and definitely myself.

It has been a pleasure seeing the transformation.  Being self employed has allowed me to take time off and see the progress and talk to Uribe, Jesus, Fernando and Willie.  Please take care of these guys.  They are definitely an asset to your operation.

One last thing:  last Sunday there was a 20% chance of rain.  It did rain here for about 20 minutes.  I bring this up because prior to the rain, Uribe was knocking on my door.  He came to cover up something on the roof due to the small chance of rain.  Nothing says customer service like this did.

One more last thing:  I’ve been following a Facebook page called Mendocinosportsplus.  Are one of you involved with them?  Either way, keep up the good reporting.  I honestly enjoy the posts.  Blaine, I hope you get better.  Hopefully in the future we may all get the chance to meet.  You guys are great!

With utmost respect and sincerity,

David Bryant
CDE Certified
2/13/18

I am so pleased with our new gutters.  It hasn’t rained yet but I know that we won’t have water spilling over them and creating enormous messes.
Your team of workers was pleasant, professional and quite efficient.  Plus they cleaned up after themselves, a job often left for me!
If you ever need a testimonial in your advertising, I’d be happy to give you one.

❤❤❤
April
Willits
1/30/17

Received the bill. Thank you so much, out of the 9 companies I contacted, your company was the only one that was willing to help. Thank you. I will be mailing a check to you in the morning. Please thank Blaine for his help, it was greatly appreciated.

Who ate the first oyster? NOT A CLUE !

Louise Stockam
12/22/14

I am all too familiar with how unforeseen construction events can quickly turn a seemingly straightforward project in to a blustering mess. Your crew took care of the permit, tear down, disposal, repairs, re-roof, inspections and gutters with organization and respect for our property during the process.

There were a few mishaps associated with the job, such as the final on the permit, the satellite dish issue, the overlooked bay window and two forgotten gutter downspouts that needed addressing. Where other contractors might have taken weeks to resolve these issues, tacked on additional fees to address, or told me that “it wasn’t covered in the contract”, you handled all situations quickly and professionally–without additional cost or extended time to complete. In all the issues that came up, your response time and quick corrective actions really impressed me.

I certainly feel there is integrity built in to your commitment to complete a job to the customer’s satisfaction and believe you stand behind your corporate mantra: it’s never crowded when you go the extra mile. I would be happy to provide a professional referral for Dunlap Roofing to anyone who is considering a roofing project. There may be lots of choices in Mendocino County for roofing contractors, but there was only one right choice for me–Dunlap Roofing!

Tanya Petitclerc
Willits, CA
4/4/13

I can’t thank you — and Stephen — enough for the excellent customer service. I mailed my check yesterday, so payment is on the way. (I know, “the check is in the mail” — but it really is!)

Take good care, Blaine. I really appreciate all you’ve done for me.

All the best,
Jennifer
11/1/11

That difference is why I chose Stephen Dunlap to install my new roof in the village of Mendocino. I check the references and previous jobs and found a solid reputation. Stephen and his crew showed as promised and finished the job on time and on budget. Their clean up was neat and complete. The roof is water tight and ready for our coastal storms.

So, if you are making a similar “20 year decision” as I did, go with trust and integrity and chose Dunlap Roofing.

Peter Sealey
Mendocino, CA
3/12/11

When I would ask my dad how he was doing, he would sometimes say “Situation normal, all f**ked up.” SNAFU for short. It seems that no matter how I proceed this situation is determined to remain snafu’ed. You already know most of the gory details but I’ll add some more here.

After we last talked on the phone I put a stop payment on the check that I mistakenly sent to the wrong address. So far so good.

Then, a person (who will remain nameless if I want to remain married) very kindly asked if I had any mail to post. Against my better judgment I said “Yes” and handed over the envelope containing your newly written check with your Fort Bragg address on it. So far so good.

Now, fast forward a week. I’m driving the car to town and what do I see poking out from under the passenger seat? Yes, your check. I know the rest of the mail made it into the box that day because some of it was other checks which have cleared, but yours apparently made a break for it and hid under the seat for a week. Not so good. Snafu.

The good news is that if you’re reading this your money should be happily in your hands and all should be resolved.

As much as I can guarantee anything I can pretty much guarantee that nothing like this will happen again. Your correct address is now in my data base and I will be double checking it regardless. I will also handle the entire process myself from now on. Lesson learned.

I want to thank you and Blaine for giving this problem your personal attention. It’s been a good 10 years ongoing. I’ve had 4 different roofing companies and none of them ever event attempted to do more than reset some shingles, let alone determine the cause and then actually do something about it as you did. We’ve had pounding, blowing rain for days since the repairs and so far so good on both buildings. Thanks! I’ll be telling people to avoid the hassles and call you first.

Thanks again,
Kevin “Bone Dry” Nelson
11/23/10

P.S. Let me know if the snafu continues in any way. I hope not.

“A Satisfied Customer”
09/22/10

I will tell you that you got the job because of Blaine and his foreman and the e-mails and conversations you and I had. There was a lot of respect and honesty in our talks.

Blaine and his crew are easy to have around. They are very considerate of my home and property.

I don’t like spending money, but when you have to, or sit in water all winter, it is definitely easier when you are paying someone who obliviously knows what they are doing and takes pride in their work.

By the way my son is very happy and relieved that I had the roof done and he didn’t have to.

Bob Mayo
07/02/10

The job was done well, fast, safe and clean. The entire crew was very friendly and we appreciated that.

Thanks for a great job! Anyone interested in a new roof should give Steve a call; I am happy to offer a recommendation.

Walt…..Willits, CA
08/20/09

Thanks Steve, and crew!-
John Coleman
07/02/09

His crew was fast, efficient and amazing. They had the old shingles off, the parts of the wooden roof in need of repair, fixed; and the black paper on, the first day. And, there was no sign of the old detritus.

I came home from work the second day, and everything was done. The roof was beautiful, all clean up was finished; decks swept, plant containers put back where they belonged and nary a nail to be found, anywhere.

I am pleased beyond measure and would like to publicly thank Mr. Dunlap and his crew for making this as painless as possible.

Thanks,
Cheri Langlois
Elk, Ca
03/14/09

Gloria Stornetta
12/02/08

J. Randolph Bare

Good enough recommendation for me.

I called Dunlap for an estimate. Was told not till after the first of the year so I did a small patch job to hold me till it could get replaced.

This was around the first part of December 2023. Got a call that they could do the job sooner than expected, mid-December.

The crew came out, got in the middle of it and in a few days, between rain showers, got the roof done, new gutters and all!!

Pretty much knew what to expect as far as price by the estimate but I knew it would be higher because of the age of the of roofing, (50+ years) and what they would find once it was opened up.

Don’t tell me how much, just FIX IT and they did exactly that!!

The crew? Nicest bunch of Guy you would ever want to meet. VERY professional. Told me what they were doing at every step and why.

When they were done, I went looking for some details that I had thought of.
Couldn’t find anything. They DID everything!! Beautiful job.
Guarantee?

This roof will last longer than I will be around. First class quality service!!

You need a roof job? Call Dunlap Roofing. Thinking no better service can be had for the price and quality.

Mike & Judy McQuisten

Steve